Frequently asked questions

Question 1

When do you start working on my project?

Accepted Answer

A designer is assigned to your project right after you register and pay the design fees.

Question 2

Do you manage the delivery from all the brands?

Accepted Answer

Yes, we manage to receive all your purchased items in our warehouse then arrange the delivery date accordingly.

Question 3

Am i obliged to buy all the furniture you propose?

Accepted Answer

No, you are not.

Question 4

If I already have some items in my place, can you help selecting the rest of the furniture?

Accepted Answer

Of course!

Question 5

Do you provide mattresses, pillows and beddings?

Accepted Answer

Yes, we do.

Question 6

Can you help purchasing from any brand in the market?

Accepted Answer

Efreshli has a network of over 100 brands, we do not work with brands outside our network.

Question 7

How can i proceed with the furniture order and what about the payment?

Accepted Answer

You add the items you like from your project link to the cart then you pay the deposit, the order is placed after we receive the payment of 70% of the total amount of your order then the other 30% should be paid one week before the delivery.

Question 8

What are the payment methods?

Accepted Answer

You can pay online or you can do a bank transfer to our account.

Question 9

How much time does the furniture production take?

Accepted Answer

It depends on each brand; it is usually from 4 to 11 weeks.

Question 10

Can you help me with the electricity?

Accepted Answer

We usually work according to the existing electrical outlets onsite or on the provided electrical drawings, we can help by providing the furniture layout with dimensions but we don’t provide any construction documents such as electrical plans or  ceiling plans.

Question 11

Do you provide kitchens or bathrooms cabinet?

Accepted Answer

We don’t provide that type of customization.

Frequently asked questions

Still have questions?

We Love To Hear From You

The Office

Contact Information

Leave a Message

Become a Vendor