1. Introduction
This Cookie Notice explains how Efreshli ("we", "us", or "our") uses cookies and similar technologies when you visit or interact with our website.
2. What are Cookies and Tracking Technologies?
Cookies are small text files that are stored on your device (such as a computer, mobile phone, or tablet) when you visit a website. They are widely used to make websites function properly, operate more efficiently, and provide information to website owners.
Cookies may be session cookies (which are deleted when you close your browser) or persistent cookies (which remain stored on your device for a longer period).
Tracking technologies include cookies, pixel tags, and scripts that are used by websites and applications to collect information about how users interact with them.
These technologies may be used to:
- Personalise your experience on our website
- Analyse website traffic and performance
- Improve content and services
- Remember preferences and searches
- Detect and prevent fraud
- Support marketing and advertising activities
3. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
- Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced, personalised features.
- Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: These cookies may be used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.
4. Managing and Disabling Cookies
You can control and manage cookies through your browser settings. Please note that disabling or removing certain cookies may affect the functionality and performance of our website.
Most web browsers automatically accept cookies, but you can choose to decline or delete cookies by adjusting your browser settings at any time.
5. Cookies We Use
Essential cookies required for the operation of the website are always enabled and are not listed below.
The following table lists non-essential cookies used on our website for functional, analytics, and marketing purposes.
| Name | Expiration | Description |
|---|---|---|
| Functional Cookies | ||
| Next-Locale | 1 year | Remembers your language preference (English or Arabic) to display the website in your preferred language. |
| Analytics Cookies | ||
| bootstrapData | Session | Used by PostHog to initialise analytics, preload feature flags, and optimise analytics performance. |
| ph_* | 1 year | PostHog analytics cookies used to track user behaviour, page views, and interactions to help us improve our website and services. |
| _ga, _ga_* | 2 years | Google Analytics cookies used to distinguish unique users and track website usage patterns. |
| _hj_* | 1 year | Hotjar cookies used to collect user behaviour data, heatmaps, and session recordings to understand how users interact with our website. |
| Marketing Cookies | ||
| _fbp | 3 months | Facebook Pixel cookie used to track visitors across websites to deliver relevant advertisements on Facebook. |
| _fbc | 2 years | Facebook Click ID cookie used to track when someone clicks on a Facebook ad and visits our website. |
| ttcsid, ttcsid_* | Varies | TikTok cookies used to measure the performance of advertising campaigns. |
| Omnisend cookies | Varies | Omnisend marketing automation cookies used to track user interactions for email marketing campaigns and personalised communications. |
6. Third-Party Cookies
Some cookies used on our website may be placed by trusted third-party services that appear on our pages, such as analytics or marketing providers.
We do not control these third-party cookies directly. Please review the respective third-party privacy and cookie policies for more information on how they use cookies.
7. Updates to This Notice
We may update this Cookie Notice from time to time to reflect changes in our practices, or for operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.
8. Contact Us
If you have any questions about our use of cookies, you can contact us by email at hello@efreshli.com or visit our Contact Us page.